Tiger

Terms & Conditions

For the purpose of these terms and conditions and reference to Prosearch means Prosearch and any third party organisations, associates, partners or employees used during the course of legitimate Prosearch business. Any reference to the ’client’ means the purchaser or his agent, the vendor, the purchaser, the purchaser’s lender or any agent acting on behalf of the aforementioned. Please note, where the vendor or the purchaser have instructed a third party to act as their agent (such as an estate agent, solicitor, or domestic energy assessor) and such agent instructs Prosearch, the agent will be responsible for any and all fees due to Prosearch.
  1. Prosearch provides personal local authority searches and other conveyancing searches. We are neither process servers nor enquiry agents.
  2. Prosearch services are restricted to UK based properties only.
  3. Unless otherwise agreed, all instructions must be in writing and include full postcode, location plan and the appropriate fee.
  4. Should no location plan be provided, Prosearch will still fulfil the requested service, the client being billed for obtaining a copy of the location plan, but Prosearch will not accept responsibility for any errors or omissions in the results.
  5. The information used to compile our search report will be obtained by a personal inspection of public records and other legitimate sources available in the public domain.
  6. Prosearch undertake to ensure that only fully trained staff are used to obtain information.
  7. Prosearch accept no responsibility for revealing incomplete or inaccurate information where this is result of incomplete or inaccurate source material.
  8. Prosearch, will search all available public records. Where for example, the Council’s own records do not extend back beyond a particular date the replies will include the period covered by the Council’s records; prior records can be searched (subject to local authority approval) but an additional cost may be incurred.
  9. All personal searches carried out by Prosearch are covered by our 'run off' professional indemnity insurance for up to £2m per claim against 'errors and omissions'.
  10. Where additional information is required and forms an essential part of the search request, it is the obligation of the client to inform Prosearch at the outset. e.g. optional enquires.
  11. Where it is only available at an additional cost/time element Prosearch undertake to inform the client of any additional fees that may be chargeable for obtaining such information.
  12. In the event of the client requesting ‘copy documents’, a fee will be charged based on the cost/time elements of obtaining such documents and any local authority disbursements.
  13. Prosearch aim to complete all searches within six working days. However, where this is not possible due to external factors e.g. local authority appointment systems or lead times for obtaining Con29 information, Prosearch will provide an estimated completion date.
  14. Where Prosearch are aware in advance that there may be a delay in completing the instruction, we will, wherever possible, inform the client at the outset. In all other circumstances, Prosearch undertakes to inform the client within twenty four hours of becoming aware of any such delay.
  15. Where the delay is due to external factors Prosearch accept no liability for any loss, financial or otherwise, incurred by the client, as a result of the said delay.
  16. In event of any breach of our obligations as a result of negligence or otherwise;-
  17. Prosearch shall be under no liability whatsoever to the client for any indirect loss and/or expense.
  18. The liability of Prosearch shall not exceed £2 million in respect of any individual claim.
  19. Results will be typed and submitted in our standard format, sample reports are available on request.
  20. Search reports will be returned either by post or electronically.
  21. The client must notify any defect or inaccuracy in the report provided to Prosearch, in writing, within seven days of the error being discovered. In the event that such notice is not given, the client shall be deemed to have been satisfied with the performance of Prosearch.
  22. Unless otherwise agreed, standard payment terms are cash or cheque with the instruction.
  23. Where payment is to be receipt of invoice; invoices will be submitted with the search order payment shall be within seven days of its date or such longer period as Prosearch has previously agreed in writing.
  24. Invoices and statements are submitted by post or electronically.
  25. All products remain the property of Prosearch until all agreed terms have been fulfilled.
  26. Prosearch reserve the right to withhold any results until payment has been received.
  27. All search documentation provided by Prosearch is governed by copyright law and as such is for the sole use of the ‘client’, including any ‘agents’.
  28. Each search is deemed to be an individual contract governed by English Law.

Prosearch is the trading name of Clive Collett of 3 The Spinney, Bebington, Wirral, CH63 9NE.